EMERGENCY HELP OVER WINTER HOLIDAYS

Dundee Emergency contacts over the Festive period 2020/21

 

BSL users can access services via the Contact Scotland BSL App 

https://contactscotland-bsl.org/ 

 

Benefit payments dates

Benefits due on Friday 25th December will be paid on Thursday 24th December

Benefits due Friday 1st January will be paid on Thursday 31st December

 

Samaritans

Tel: 116 123 (24/7 from anywhere in the UK)

Email: jo@samaritans.org (24/7)

https://www.samaritans.org/scotland/how-we-can-help/contact-samaritan/

 

Breathing Space

Tel: 0800 83 85 87 

https://breathingspace.scot/  (Webchat available)

Weekdays: Monday-Thursday 6pm to 2am

Weekend: Friday 6pm-Monday 6am

 

SAMH Information Service

Whether you’re seeking support, are looking for more information for you or someone you love, or if you just want to have chat about mental health, we’re here to help.

9am to 6pm, Monday to Friday

Phone: 0344 800 0550

Email: info@samh.org.uk 

Visit: www.samh.org.uk/info 

 

Mind for better mental health

Infoline: 0300 123 3393

Email: info@mind.org.uk

Text: 86463

Our Infoline provides an information and signposting service. Open 9am to 6pm, Monday to Friday (except for bank holidays)

 

COVID 19 Support

If as a result of the COVID-19 situation you are having trouble accessing food, medicine or other essentials and are in urgent need of help you should contact the Council via the online form or call the Helpline on 0300 123 1403 (8.30am to 5pm, Monday to Friday).

 

First Contact Team

Dundee & Angus Independent Living Centre, Charles Bowman Avenue, Dundee, DD4 9UB

Email: firstcontact.teamadmin@dundeecity.gov.uk 

Tel: 01382 434019

Monday to Friday 9.00am to 5.00pm 

Out of Hours: Tel: 01382 307964 (answering machine 9.30 am to 4.30 pm)

Email: outof.hoursservice@dundeecity.gov.uk 

 

Food bank

https://dundee.foodbank.org.uk/

Email: info@dundee.foodbank.org.uk

Tel: 01382 698020

 

Dundee Women’s Aid

http://www.dundeewomensaid.co.uk/index.php 

support line: 01382 207099

Domestic Abuse Helpline: 0800 027 1234 (24 hours)

 

Abused Men in Scotland

https://abusedmeninscotland.org/ 

Our national helpline is open every weekday from 9am to 4pm. 

You can call us on 03300 949 395. 

Calls are welcome from friends and family too

 

LGBT Helpline Scotland

https://www.lgbthealth.org.uk/ 

0300 123 2523

Open Tuesday & Wednesday between 12 - 9pm,

Thursday & Sunday 1-6pm

 

Dundee Integrated Substance Misuse Service (ISMS), 

Constitution House, 55 Constitution Road, Dundee, DD1 1LB

T: 01382 632542

 

Scottish Families affected by Alcohol and Drugs

https://www.sfad.org.uk/service-directory 

Tel:  08080 101011

 

Debt management 

Monday – Friday, 9.30am – 4.30pm.

Tel: 01382 431 167

Email: welfare.rights@dundeecity.gov.uk 

https://www.dundeecity.gov.uk/socialwork/welfarerights 



 

Deaflinks Advocacy Service will be closed from Wed 23rd December 2020 to Monday 11th January 2021.

 

 

Angus Emergency contacts over the Festive period 2020/21

 

BSL users can access services via the Contact Scotland BSL App 

https://contactscotland-bsl.org/ 

 

Benefit payments dates

Benefits due on Friday 25th December will be paid on Thursday 24th December

Benefits due Friday 1st January will be paid on Thursday 31st December

 

Samaritans

Tel: 116 123 (24/7 from anywhere in the UK)

Email: jo@samaritans.org  (24/7) 

https://www.samaritans.org/scotland/how-we-can-help/contact-samaritan/ 

 

Breathing Space

Tel: 0800 83 85 87 

https://breathingspace.scot/   (Webchat available)

Weekdays: Monday-Thursday 6pm to 2am

Weekend: Friday 6pm-Monday 6am

 

SAMH Information Service

Whether you’re seeking support, are looking for more information for you or someone you love, or if you just want to have chat about mental health, we’re here to help.

9am to 6pm, Monday to Friday

Phone: 0344 800 0550

Email: info@samh.org.uk  

Visit: www.samh.org.uk/info  

 

Mind for better mental health

Infoline: 0300 123 3393

Email: info@mind.org.uk 

Text: 86463

Our Infoline provides an information and signposting service. Open 9am to 6pm, Monday to Friday (except for bank holidays)

 

COVID 19 Support

If as a result of the COVID-19 situation you are having trouble accessing food, medicine or other essentials and are in urgent need of help you should contact the Council via the online form or call the Helpline on 03452 777 778

 

First Contact Team

Email: firstcontact@angus.gov.uk 

Tel: 03452 777 778

Monday to Friday 9.00am to 5.00pm 




 

Food bank

https://dundee.foodbank.org.uk/ 

Email: info@dundee.foodbank.org.uk 

Tel: 01382 698020

    

Angus Women's Aid

http://anguswomensaid.co.uk/ 

Tel: 01241 439437

Office Hours 10am to 4.30 pm, Monday to Friday. 

24 hour national helpline:  0800 027 1234.

 

Abused Men in Scotland

https://abusedmeninscotland.org/ 

Our national helpline is open every weekday from 9am to 4pm. 

You can call us on 03300 949 395. 

Calls are welcome from friends and family too

 

LGBT Helpline Scotland

https://www.lgbthealth.org.uk/ 

0300 123 2523

Open Tuesday & Wednesday between 12 - 9pm,

Thursday & Sunday 1-6pm

 

Angus Integrated Drugs and Alcohol Recovery Service (AIDARS), 

Gowanlea, 12-14 Seaton Road, Arbroath, DD11 5DX

T: 01241 435820

 

Scottish Families affected by Alcohol and Drugs

https://www.sfad.org.uk/service-directory 

Tel:  08080 101011

 

Deaflinks Advocacy Service will be closed from Wed 23rd December 2020 to Monday 11th January 2021.

 

 

Perth And Kinross Emergency contacts over Festive period 2020/21

 

BSL users can access services via the Contact Scotland BSL App 

https://contactscotland-bsl.org/ 

 

Benefit payments dates

Benefits due on Friday 25th December will be paid on Thursday 24th December

Benefits due Friday 1st January will be paid on Thursday 31st December

 

Samaritans

Tel: 116 123 (24/7 from anywhere in the UK)

Email: jo@samaritans.org  (24/7)

https://www.samaritans.org/scotland/how-we-can-help/contact-samaritan/ 

 

Breathing Space

Tel: 0800 83 85 87 

https://breathingspace.scot/  (Webchat available)

Weekdays: Monday-Thursday 6pm to 2am

Weekend: Friday 6pm-Monday 6am

 

SAMH Information Service

Whether you’re seeking support, are looking for more information for you or someone you love, or if you just want to have chat about mental health, we’re here to help.

9am to 6pm, Monday to Friday

Phone: 0344 800 0550

Email: info@samh.org.uk 

Visit: www.samh.org.uk/info  

 

Mind for better mental health

Infoline: 0300 123 3393

Email: info@mind.org.uk 

Text: 86463

Our Infoline provides an information and signposting service. Open 9am to 6pm, Monday to Friday (except for bank holidays)

 

Early Intervention and Prevention Team

You may see and hear things that make you worry about an adult's welfare and safety.

To report any concerns contact 0345 301 11 20 which is available 24 hours a day, or talk to a social worker, home care worker, nurse, doctor or police officer.

Email: accessteam@pkc.gov.uk 

Tel: 0345 30 111 20







 

Perth & Kinross Foodbank

11 Cutlog Vennel

Perth

PH1 5HY

 

T 01738 626799

M 07876382568

We can only help people who are unable to afford to feed themselves.

 

There is a new central number to help direct people to relevant food help:

Telephone 0345 30 111 00 between 8.45-5pm Mon to Fri.

Email: communitysupport@pkc.gov.uk 

 

CURRENT OPENING TIMES FOR PARCEL COLLECTIONS

PERTH (address above)

Mon - closed

Tues - 12 - 4pm

Wed - 12 - 4pm

Thurs - closed

Fri - 12-4pm

 

BLAIRGOWRIE (St Catharine's Centre, George Street, PH10 6EY):

Mon - closed

Tues - 10 - 11.30am

Wed - closed

Thurs - 2.30-4pm

Fri - closed.

 

https://perthkinross.foodbank.org.uk 

https://www.facebook.com/perthkinrossfoodbank/ 

 

Perthshire Women’s Aid

https://perthwomensaid.org.uk/ 

Support Line: 01738 639043    

24 Hour National Helpline: 0800 027 1234

 

Abused Men in Scotland

https://abusedmeninscotland.org/ 

Our national helpline is open every weekday from 9am to 4pm. 

You can call us on 03300 949 395. 

Calls are welcome from friends and family too

 

LGBT Helpline Scotland

https://www.lgbthealth.org.uk/ 

0300 123 2523

Open Tuesday & Wednesday between 12 - 9pm,

Thursday & Sunday 1-6pm 

 

Perth and Kinross NHS Substance Misuse Service, 

Highland House, St Catherine's Road, Perth, PH1 5YA

T: 01738 564261

 

Scottish Families affected by Alcohol and Drugs

https://www.sfad.org.uk/service-directory  

Tel:  08080 101011

 

Debt management

PKC Welfare Rights Team 

Tel: 01738 476900 (option 1)

Email us: welfarerights@pkc.gov.uk

https://www.pkc.gov.uk/welfarerights 


Deaflinks Advocacy Service will be closed from Wed 23rd December 2020 to Monday 11th January 2021.

 

 

 

 

 

 

 

 
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